Ethics channel

At BNZ, we are committed to the highest standards of ethics, integrity, and regulatory compliance. For this reason, we make this Complaints Channel available to employees, collaborators, suppliers, local communities, and any third party linked to our company’s activities as a secure and confidential means of reporting any irregularities detected in relation to our business activities.

This channel can be used to report conduct that violates the law, our Code of Ethics, or our internal policies, including, among other things, possible cases of fraud, corruption, regulatory non-compliance, environmental risks, or rights violations.

All communications will be treated confidentially, in accordance with data protection regulations and guaranteeing that there will be no reprisals against individuals who use this channel responsibly. Complaints received will be analyzed by an independent third party with rigor, independence, and objectivity, and appropriate measures will be taken where necessary.

This channel reinforces our commitment to transparency, accountability, and continuous improvement, which are fundamental pillars of our responsible and sustainable actions.